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Question |
Answer |
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1) Are you factory? |
Factory |
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2) Can the sample charge be refunded ? |
Yes, as long as the order is confirmed. |
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3) What is your sample time? |
Usually, about 3 ~ 5 working days. |
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4) What is your mass production lead time? |
Usually, about 10 ~ 25 working days. For a precise time, to case by case. |
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5) What is your MOQ |
500-1000 pcs per design,base on desgin |
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6) Can you do a custom logo on the products? |
Yes. We can do custom logos on the products by: embossing, foil-stamping, silk-screening, laser engraving, or embroidering. |
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7) Can we order the color we want? |
If your order quantity meets the MOQ of dying the material, yes. For more information, please kindly contact our salesman. |
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8) What is your working time? |
Monday to Saturday, 08:30 ~ 18:00 (Beijing Time). If any emergency, we are reachable at any time by mobile phone. |
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9) What is your normal payment term? |
Normally 30% deposit in advance,70% against the copy of B/L or Before Loading (base on contract terms) |
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10) How to maintain your products? |
A) Keep away from acidic or alkaline items |
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B) Avoid storing below heavy items |
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C) Do not expose to high temperature |
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D) Keep at a dry and ventilated place when not in use |
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E) Clean only with designated detergent and soft cloth |
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F) Use dry cloth to absorb damp parts and dry up naturally in a ventilated space and avoid high temperature exposure. |
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G) Polish leather parts with professional wax; and polish metal parts regularly with antirust oil to avoid rusty. |
